Other Information

Samples/sizing sets

We are more than happy to send out samples for you to examine at your leisure. All samples and sizing sets are chargeable and will be invoiced at the prices shown plus VAT & delivery charges. Any returned samples will be credited minus the outward carriage charges provided they are returned in the original packaging and in as new, resalable condition. Samples must be returned within 30 days for credit and all returns will be subject to a 15% handling charge. (Minimum £15.00)

Stock Outs

From time to time due to excess demand, we (or our suppliers) may be out of stock of a particular item. If any item is ordered which is out of stock then we will contact you to confirm an estimated delivery date and offer an alternative item. Please therefore ensure that you provide us with all your correct contact details so that we may contact you in this event.

Product Guarantee

In the unlikely event that you experience any quality issues with any product supplied by Cressco Corporate Clothing Ltd you should contact us immediately. With our prior agreement you can return any item for exchange or refund within 10 days provided it is unused and returned in its original packaging and you have the original Packing List documentation. This returns policy does not apply to altered, personalised or custom-made garments.
We cannot accept returns of any thermal underwear or socks unless there is a specific quality issue.

Refunds

Refunds on an order will be actioned as soon as possible after the goods are received and checked in by us. You should allow up to 15 days for refunds to be actioned.

Discounts

For business and volume users we will be happy to discuss discounts and special prices please call us to discuss this.

Accuracy of Content

Cressco Corporate Clothing Ltd make every effort to ensure that specifications and product details are correct and have taken every care to ensure that the colours and photographs shown on this website give a true representation of the items depicted, though we cannot guarantee this in every case.
We reserve the right to make changes to the items shown on this website without prior notice.
We reserve the right to change any price of any item on this website without prior notice.
If any product or price detail is incorrect due to a typographical error then we reserve the right to refuse or cancel any order whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order then we will immediately issue a credit to your credit card account to the exact value of the original debit.
We have made every effort to depict the colours of each item as accurately as possible. However, as the actual colours that you see depend on your monitor, we cannot guarantee that your screen will accurately depict the exact shade of the product that is delivered to you. Sizes and size conversions are for guidance only.

Cancellation of Order

You may return carriage paid any product to us within 7 days of receipt for a refund less the original cost of delivery providing that it is unused and in as-new condition. All items must be returned in the original packaging with a copy of our delivery documentation. We will charge a 25% restocking/handling fee on all orders correctly supplied but returned unwanted. We cannot accept return of any product or garment that has been embroidered, printed or altered in any way. We cannot accept the return of any under garment whether worn or not.
Refunds on any returns will be actioned as soon as possible but please allow up to 15 days for this process. Please allow up to 30 days before the refund appears on your card statement.

Price

All prices are quoted in £ sterling and exclusive of any carriage charges and VAT.
Prices on the website include 1 application of your embroidered company logo up to 4000 stitches per logo. Larger embroidered logos will be charged accordingly. (This does not apply to heat applied badges for Hi Viz items).

Payment

For your first order, or for samples, we may require a deposit or full payment prior to despatch depending on your organisations status. 30 day credit accounts are available on application and are subject to status.
Cressco Corporate Clothing Ltd reserves the right to decline an order without prior notice.

Availability

All items on this website are subject to availability. Delays may occur should demand for an item outstrip supply or our suppliers cancel or discontinue certain styles without prior notice or advance warning.
Should this occur then we will contact you to offer an alternative or give you the option to wait for your original request or cancel the item.

Force Majeure

Cressco Corporate Clothing Ltd will not under circumstances accept any liability whatsoever in the event that we are prevented or delayed from supplying or making delivery of any goods for reasons or cause that is beyond our control.

Complaints

We aim to provide a high level of customer service and will respond to all complaints either in writing or by e-mail.

Trademarks

All trademarks, service marks and trade names included on this website are the property of their respective owners.